Frequently Asked Questions

Your pet needs very specific nutrients prepared according to AAFCO & FEDIAF pet food standards. Feeding your pet unbalanced and incomplete meals can lead to severe health hazards and illnesses. It is NOT recommended that you feed your pet home cooked food unless you are a certified pet nutrition specialist.

AAFCO& FEDIAF nutrient profiles are very specific and delicate. Essential vitamins, minerals, fatty acids and amino acids are critical to your pet’s health, and if they are not met your pet will become deficient. At the same time, some of the vitamins, minerals and fatty acids if exceeded become toxic to your pet. That’s why it is very difficult to prepare a balanced and complete meal by just adding a multi vitamin supplement.

Our recipes are delicately formulated by a certified pet nutrition specialist according to AAFCO, FEDIAF and NRC standards, to ensure they are balanced and complete. We use 100% natural human grade ingredients as well as super foods and organic seeds and herbs, providing all the necessary nutrients for a healthy and happy pet. Nutriyum’s well-balanced meals are free from non-nutritious and possibly harmful ingredients such as grains, nuts, corn, wheat, gluten, fillers and preservatives.

AAFCO is an acronym for the Association of American Feed Control Officials. AAFCO is a non-profit organization that sets standards for both animal feeds and pet foods requirements in the United States.

FEDIAF is the European Pet Food Industry. They have members from 18 different European countries. FEDIAF has its own guidelines on pet food and pet nutrition which is reviewed by independent veterinary nutritionist throughout Europe.

The NRC – National Research Council - is a private organization in the United States that evaluates research on pet food and pet nutrition. They establish minimum required nutrients for healthy pets.

It all depends on how the food is cooked. In our kitchen, the meals are gently cooked preserving most of their nutrients and are fortified with natural vitamins and minerals, omega 3 fatty acids, organic seeds and herbs that will give your pet the optimal nutrition that they need for a healthy digestion and a shiny coat .

You will receive Nutriyum pet food frozen. You can order quantities in advance and have your pet food in stock in your freezer. Remove one bag from the freezer and let it defrost in the refrigerator 12 hours before serving. Once the food is defrosted, put the recommended quantity in your pet’s bowl. If it’s too cold you can leave your pet’s bowl outside for 5 – 10 minutes at room temperature before serving it. DO NOT heat the food. DO NOT refreeze after defrosting. Keep the defrosted package in the refrigerator and use within 3 days.

When you introduce a new food, you need to do it gradually in order to make a smooth transition on your pet’s digestive system. Start by mixing ¼ of the recommended quantity of Nutriyum with your pet’s old food for 3 days. Next mix ½ the recommended quantity of Nutriyum with your pet’s old food for another 3 days. Then mix ¾ of the recommended quantity of Nutriyum with your pet’s old food for another 3 days. Finally, switch completely to Nutriyum.

Growth refers to puppies less than 4 months, and Reproduction is for pregnant and lactating dogs. Dogs in the Growth & Reproduction phases should follow a puppy food diet.

We use the same top quality ingredients mentioned in the food labels for our cooked meals from local and international suppliers. As for the traits of these natural fruits like size and color , it all depends on where and how the food crops are being bred and cultivated before distribution. Some of the fruits (especially berries) and vegetables may differ in color and size hence affecting the color and texture of the end product. We guarantee the same nutritional values.

Pets should be fed based on their age and weight according to the feeding instructions included on the label. Since each type of meal has a different number of calories per serving, please follow the feeding guidelines specified on each package. The feeding suggestions represent the total amount of food to be consumed per day. We highly recommend that you feed your adult pet twice a day by dividing the daily quantity in two portions. As for puppies, kittens and pregnant females and lactating females we recommend that you feed the daily quantity in 4-5 portions. You can find the feeding instructions in cups and in grams for each meal type in our product details. A cup is the same measuring cup used in food recipes. Measuring cups are available in the website.

The feeding instructions on the labels are for an average weight pet. Hence if your pet is overweight, you should reduce the recommended daily amount by 10%-15% until your pet reaches the targeted weight. If your pet is underweight, then we recommend that you increase the daily amount by 10%-20% until the targeted weight is achieved.

Pets up to 12 months of age are considered puppies/kittens (Growth phase). Puppies should eat Nutriyum puppy food. Kittens should eat Cats & Kittens super meals which are catered for both kittens and adult cats.

Pets 1 year and above are considered adult pets . Adult pets should be fed Nutriyum adult food. Adult cats are fed Cats & Kittens Super Meals.

Growth refers to puppies less than 4 months, and Reproduction is for pregnant and lactating dogs. Dogs in the Growth & Reproduction phases should follow a puppy food diet.

Pregnant dogs and lactating dogs need more energy and more nutrients to support their growing puppies, as well as breast milk production. Hence, we recommend feeding your dog Nutriyum puppy food [<4 months] and dividing the daily portion into 4 to 5 servings per day. Pregnant and lactating cats should eat the Cats & Kittens Super Meals with the recommended quantities of <4 months kittens divided into 4 to 5 servings per day.

In general, small to medium dogs are considered seniors at about the age of seven years. But larger breeds become senior sometimes as early as five years of age. Cats enter their senior years at around the age of 9 years.

Senior pets are fed Nutriyum adult food, however we recommend that you add special supplements to the food to slow down the aging process and to support their organs’ functions, digestive system as well as their joints and motility. Check out our natural supplements’ section!

If your pet is NOT intolerant or allergic to a certain kind of food, then it actually is beneficial to offer your pet a variety of food by switching occasionally between Nutriyum meal types. Of course this will depend on your pet’s liking and digestive system. When you first introduce your pet to a new Nutriyum meal type, please follow the same process of introducing a new food. Once your pet is used to the new food you can freely rotate between the different types of Nutriyum meals.

Yes, a change from a commercial to a healthy and natural food diet will start a slight detox action where toxins are excreted from the body through mucus and water. These symptoms will disappear in a few weeks. That’s why it is recommended that you gradually switch to a new food.

Always gradually change your pet’s food. If the gas and/or diarrhea persist, it might be that your pet has either an intolerance or an allergy to one of the ingredients. You can try to reduce the new food and gradually increase it again. But if the symptoms continue, then it’s better to stop the food. Please keep in mind that if your pet is allergic to one of the ingredients, it means that you SHOULD NOT give your pet any food containing this specific ingredient.

Unlike commercial food, Nutriyum Cats & Kittens food is composed of pure, natural and fresh meat proteins with no fillers, no grains and no vegetables. Being fed pure and natural meats and organs, your cat’s poop will look like this: -Darker in color -Firmer -Smaller -Less frequent -Almost Odorless

It is absolutely normal for your cat’s poop to become darker and firmer when eating real food and this does not imply constipation. Your cat is considered constipated when their stools are abnormally hard and dry and they keep going to their litter box and struggle to pass stool and lose their appetite.

Food intolerance happens when the pet’s body mistakenly identifies a certain ingredient as a foreign body (an allergen) and creates antibodies to fight this foreign body.

Common intolerance symptoms may include skin rash, hives, itching, paw biting, obsessive licking and sometimes nausea, diarrhea or vomiting. However, please keep in mind that allergies could also be environmental allergies or even be some other illnesses. If you notice similar and persistent symptoms, please check with your vet.

Allergies are totally related to a pet’s own immune system and NOT caused by the quality of Nutriyum cooked meals, especially since all Nutriyum meals are made with 100% natural, human grade and high quality ingredients. Please note that if your pet has an allergic reaction to one of the ingredients, you need to eliminate that ingredient from all of your pet’s diet.

Our meals are packaged frozen. They are valid in the freezer for 3 months from production date. Once defrosted, the food pack has a shelf life of 3 days in the refrigerator.

Our treats can be frozen for 3 months from production date. You can remove the desired quantity and defrost it in the refrigerator. Once defrosted, the treats can be kept in the refrigerator and served within 7 days.